Snowy Evening Help

Welcome to Snowy Evening

You've created your account. Now what?

Adding Projects, Issues

Issues are organized by projects which could represent any real project - a website, an web-application, a mac/windows or mobile application, etc. Anything that has issues and tasks which need to be tracked.

Click "Add Project". You must enter a project name but entering a description and choosing a color are optional. After you've created a project you will be directed to create your first issue.

Adding an issue is extremely easy (which is great because you're going to be doing it frequently). Type in a summary that identifies the problem in a short, one-line sentence. Other users should be able to tell what the main problem is by reading the summary alone. Although not required, you may provide a more detailed description, upload any relevant files (screenshots, wireframes, etc) (account permitting), set the type/priority, and assign the issue to someone.

Visit the edit project page to add users, versions, milestones, categories, and more!

Issue Lists

By default, all issues will show on your issue list but you have the ability to filter and sort these issues. To filter your list, open the Filter toggle and choose criteria from the drop down menus. Boxes may be disabled if your project has no values for them, like categories, milestones, versions.

If you would like to use this filter often, enter a name in the Save As text box and click Filter. This will be saved for your use on this project and will be available on the right sidebar until deleted.

Filters are designed to use extremely clean web addresses - this allows for bookmarking, and if you're project is public, you can publish these links on your own websites, email newsletters, etc.

You may choose the sorting of the issue list. Clicking on a column header once will sort the values in a descending order - clicking again will sort the same column in ascending. These values are saved automatically for each project, and for you only.

If we're displaying columns in the issue list that will never be of use to you, click on the "Column Manager" toggle and de-select the boxes next to any fields you do not wish to see. These will be saved for your view o the current project.

Sorting and column choices are not saved with your filters - they are entirely personal to you.

Issue History, Activity, Commenting

Issue activity is recorded and will display along with comments, files, and commits on the issue detail. You will be emailed when someone makes a change to bugs you reported, are assigned to, or are watching. You can disable these emails by setting the email preference under "My Account".

Activity will also display on your dashboard for only the projects/issues you're watching. Your own activities will not be displayed to you.

When commenting (or in the issue descriptions) you can reference other bugs and have them automatically linked. By entering "bug 55", or "bug #55", or "issue 55", or "bugs 55, 36" or "issues 55, 36" Snowy will automatically detect which issue you're referring to, and it will automatically link it, and will add a comment to the referenced bug.

Description and comment fields currently support a subset of Markdown formatting and a toolbar for those unfamiliar with Markdown.

All links will automatically be parsed and turned into anchors.

Git Commit

After you've setup GitHub integration, referencing any bugs (exactly as above) in your commit messages will automatically connect your git commit messages with that bug, so you can see all commits that impact specific bugs. By attaching ":resolved" to your bug number you can have Snowy automatically resolve the bug as well. For example "added code for bug 55:resolved" will attach the commit message, and will resolve the bug.

Remote Error Logging

Snowy supports logging application/code errors remotely using a basic JSON API. If your account supports this feature, read our documentation on remote error reporting.

Public Projects

Do you develop an open source product, or would you like your customers to have access to your issue list? By making a public project (visit edit project, check "public project") then any Snowy user can view your issue list, filter it, add issues, and comment on existing issues.

Anonymous web users can see the issues, filter the list (without save functionality), and may choose to signup for a free personal Snowy account to participate.